SUPPORT AND SERVICES
AFTER SALES SERVICE
Focus has established and maintains a Service Department to ensure that the valued customers receive prompt attention and service after sales. A Service Team with properly trained Engineer and personnel with transport and communication facility is available to provide prompt after sales service (24 hours) or to rectify any complaint/requirement that may arise, to ensure maximum possible satisfaction to customers.
The Service Engineer ensures that servicing is carried out as per specification and material used, if any, are in conformity with the required specification as well as service tools/ equipment are sufficient for the purpose and work carried out are covered by monitoring and measuring procedures, as necessary
MAINTENANCE AND SERVICE SUPPORT
The Service Team of Focus is well equipped to carry out any specialized maintenance and service support that may be required for Enclosure and associated equipment big or small for nominal price at short notice.